Frequently Asked Questions

Everything you need to know about shopping with Urbano Fashion.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days for domestic orders. International shipping times vary by location, typically arriving within 7-14 business days.

What is your return and exchange policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund or exchange.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's progress in real-time.

Are your products ethically sourced?

At Urbano Fashion, we are committed to sustainability. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.